우리의 운송 절차에 관하여

worldwide delivery

우리는 선택할 수 있는 두 가지 국제 납품 방식이 있다(Worldwide delivery).

1. 항공우편 발송(트레이스 가능)

납기: 15-30일 이상.우체국이 설치된 모든 국가에 적용된다.

2. 택배(트레이스 가능)

납기: 5-8일. 이것은 DHL, 연방택배, UPS 또는 EMS 택배 회사 중의 하나가 될 것이다.

(표준 택배 운임 included Countries, click here) , Not 모든 국가에 적용되다.

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무료 배송 정보
1. 일부 무료 배송으로 표시된 물품, 예를 들어 다람쥐화, 핸드폰 커버 등.항공 등기를 통해 우편으로 부칠 것이다.
2. 99달러가 넘는 주문은 무료로 발송되며 7일간의 택배 또는 항공우편을 통해 배송되며 구체적으로 목적지국의 수입 정책, 물류 네트워크와 비용에 달려 있다.


Shipping Turnaround
대부분의 주문서는 1-2일 이내에 부칩니다.맞춤형 배송은 최대 3-5일 소요됩니다.

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인터넷 표준 택배 운임은 다음과 같은 국가를 포함한다.

호주, 오스트리아, 캐나다, 중국, 체코 공화국, 덴마크, 핀란드, 프랑스, 독일, 그리스, 홍콩, 헝가리,
아이슬란드, 인도, 인도네시아, 아일랜드, 이탈리아, 일본, 리투아니아, 마카오, 말레이시아, 멕시코, 네덜란드, 뉴질랜드, 노르웨이,
필리핀, 포르투갈, 루마니아, 싱가포르, 한국, 스페인, 스웨덴, 스위스, 대만, 태국,
영국

*사이트에 나열된 표준 택배 원가를’택배’라고 부른다

Important Notice : 
수신 예정 email notification 주문 상태가 변경될 때.아직 받지 못했다면 스팸메일을 확인하십시오.
 우리 shipping address 제공하셨습니다.만약 우리가 화물을 받지 못했거나 다른 사람에게 끌려갔다면, 우리는 어떠한 책임도 지지 않을 것이다. 따라서 귀하의 주소 정보와 연락처는 반드시 정확해야 합니다.
About shipping time: 화물이 운송 도중에 있는 시간을 가리키며 생산 시간, 포장 시간, 통관 시간 등을 포함하지 않는다. A모든 주문서는 중국에서 당신의 주소로 직접 발송됩니다.

28 Responses

  1. Israel2000 댓글:

    Hi, I’m from Spain (Canary Islands) I would like to know the tracking number of my order #42685 and the shipping company. I did my order via express 7 days ago today. Thank you!

    • Michael 댓글:

      Hi Israel,

      We have tried to ship it via DHL to your address. But your address is remote address to DHL dispatch.
      So we need to take parcel back and change it to EMS, you can check it on the dashboard when login.

      You also can check it here: http://parcelsapp.com/en/tracking/EB703925446CN
      EMS is express delivery of the national post.

      • Israel2000 댓글:

        Ok ty Michael

      • Israel2000 댓글:

        Hi again, I am a bit disappointed. Yesterday in the tracking of my order said arrive 24th to 27th of October, and today, it says 21st to 27th of NOVEMBER. I did my order the 9th of October and I paid 21€ for the faster shipping what’s 7 work days. I want to know if that dates are a mistake.

        • Michael 댓글:

          Hi Israel,

          I just view your order and tracking information. It’s delivered by EMS.
          The order will be delivered by EMS if the shipping address is remote address to DHL.

          For the delivery time, we put the estimate time, there will be normal delivery time for most of parcels.
          But it may delay by below reason:
          1, Customs checking – By China Customs or the destination customs.
          2, Many parcels waiting for processing – In China or the destination sorting center.

          • Israel2000 댓글:

            That’s so sad… The shipping companies in Spain are so bad. Well, thank you anyways… Keep in contact.

          • Israel2000 댓글:

            Hi, I made contact with EMS, and they told me that I have to open an incidence with the sender, how can I do that with you guys?

          • Michael 댓글:

            I will contact our forwarder to check this and reply you via email.

  2. SecretAgent 댓글:

    Hey Michael, thank you, when will I be able to see updates from the tracking #?

  3. SecretAgent 댓글:

    Any news? I leave for China early March.. was hoping to get this before I leave.

  4. SecretAgent 댓글:

    Hello, I received an email from you guys letting me know my package was sent via DHL but the tracking number doesn’t work, do you have any actual updates?
    My order is: #15349

    Thanks for the help!

    • Michael 댓글:

      Hi,

      As your shipping address is a remote address to DHL, we need to change ship method to EMS. So there is a delay for the shipping company change. You will see a new tracking number tomorrow.

  5. Morgan 댓글:

    I ordered from you guys 2 weeks ago. I confirmed the sample you sent me. Have not heard from anyone at all and have not been sent a tracking number. Paid good money for This i better get my shit

  6. HT 댓글:

    Hi, I have a problem.
    The product witch I ordered in EMS 7 days express was shipped on Jan. 24th is displayed by EMS tracking, but does not yet reach even Japan. I did it in EMS because I heard that Japan arrives in 5-8 days. What happens? Is it really shipped?

    • Michael 댓글:

      Hi, sorry for the late response due to our holidays here. I Just checked the parcel was returned by customs with this tracking number : EA911133886CN EMS. Now we are sending it to you now.

  7. RS 댓글:

    Hi. I would like to know which shipping company do you guys use if I select the “FREE Shipping on orders over $79 (2 weeks delivered world-wide)” option.

    Is it a private company such as UPS, DHL, Fedex, EMS… or is it standard China Post / HongKong Post?

    Thank you.

    • Admin 댓글:

      Hi,

      Usually we use DHL, FedEx or EMS, it depends on where you are located.

      • RS 댓글:

        Thanks for your reply. Can I ask the package to be sent by China Post / Honkong Post or other similar public shipping company even if I choose that “2 weeks devlivered world-wide” option?

        • Admin 댓글:

          Hi RS,

          Yes, we will follow your instruction. If you already placed an order, please tell me the order number ASAP.

          • RS 댓글:

            Hi. I didn’t make the order yet, but I will type down in the order notes that I want that particular type of shipment . Thank you very much.

          • Admin 댓글:

            Yes, input the information into order notes on check out page

  8. Dennis 댓글:

    Hey there,
    I got a problem, I cant track my order 9493 for a week now. Always get an error massage :/

    • Admin 댓글:

      Hi Dennis,
      The parcel was shipped from Hong Kong Post to England. Now it’s on the way to UK. You will see the tracking details when it arrives at UK. You may see the tracking information soon.

  9. duncan 댓글:

    I wanted to track the order 4906 but I can’t find a tracking number, as the only payment confirmation email I received was from paypal.

    • Admin 댓글:

      Hi Duncan, We already send you the tracking information via our shop Email system.

      Thank you,
      Priscilla